Atlant Telecom
unifying digital presence
+30%
web leads
33%
bounce rate
HM
by Awwwards
Context
Atlant Telecom is a major Internet service provider in Belarus with over 200,000 subscribers. The company focuses on internet tariff plans and customer support. Over six years, we collaborated on redesign and system updates to improve digital services and customer experience.
Challenge
The client had three separate websites, including a corporate one, which caused inconsistent communication and poor customer experience. The main challenge was to unify these into a single platform that would improve usability, streamline tariff plan selection, and support business growth.
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Solution
We evaluated the existing websites, analyzed competitors, and created improvement concepts. Based on analytics and user surveys, we identified key issues in customer journeys. The solution included reorganizing the site structure, designing clear user flows for tariff plans, and introducing new digital services.
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Process
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Feedback
“The new website isn’t just a redesign — it’s a strategic shift. We’ve created a platform that speaks our customers’ language, supports their journey, and reflects the direction we’re heading as a company.”
Anton Bladik
Chief Commercial Officer
Additional work
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